name: Bug report description: File a bug report title: "[BUG] " labels: - kind/bug - meta/needs triage - priority/medium body: - type: markdown attributes: value: | # Filing a report Thank you for participating in this project and reporting a bug. Docker Mail Server (DMS) is a community-driven project, and each contribution counts. Please **fill out all the fields and checkboxes of this form** to make it easier for maintainers to understand the problem and to solve it. The maintainers and moderators are volunteers that need you to fill this template with accurate informations in order to help you in the best and quickest way. We will have to label your request with `meta/no template - no support` if your request is sloppy and provides no way to help you correctly. **Make sure** you read through the whole [README](https://github.com/docker-mailserver/docker-mailserver/blob/master/README.md), the [documentation](https://docker-mailserver.github.io/docker-mailserver/edge/) and the [issue tracker](https://github.com/docker-mailserver/docker-mailserver/issues?q=is%3Aissue) before opening a new bug report. ## Levels of support We provide official support for 1. OS/ARCH: Linux on amd64/x86_64 or ARMv7 or ARM64 2. Containerization platform: Docker and Docker Compose (i.e. based on Docker Engine) Other configurations are not officially supported, but there are maintainers that may be able to help you. This is the case for 1. OS/ARCH: macOS 2. Containerization platform: Kubernetes (K8s) Support for these cases is dependent on specific maintainers, and these cases are marked with `not officially supported`. All other cases are not supported and there are very likely no maintainers that can help you. These cases are marked with `unsupported`. - type: checkboxes id: miscellaneous-first-checks attributes: label: Miscellaneous first checks description: Please read these carefully. options: - label: I checked that all ports are open and not blocked by my ISP / hosting provider. required: true - label: I know that SSL errors are likely the result of a wrong setup on the user side and not caused by DMS itself. I'm confident my setup is correct. required: true - type: input id: affected-components attributes: label: Affected Component(s) description: What is affected by this bug? Please describe it with only a few words here. Detailed description can be given later. placeholder: No debug output is shown. validations: required: true - type: textarea id: when-does-it-occur attributes: label: What happened and when does this occur? description: Tell us what happened. Use [fenced code blocks](https://docs.github.com/en/github/writing-on-github/working-with-advanced-formatting/creating-and-highlighting-code-blocks#fenced-code-blocks) when pasting lots of text! placeholder: Although `LOG_LEVEL=debug` is set, I see no debug output. render: Markdown validations: required: true - type: textarea id: what-did-you-expect-to-happen attributes: label: What did you expect to happen? description: Tell us what you expected. placeholder: I expected to see debug messages. render: Markdown validations: required: true - type: textarea id: how-do-we-replicate-this-issue attributes: label: How do we replicate the issue? description: What did you do and how can we replicate this issue? value: | 1. 2. 3. ... render: Markdown validations: required: true - type: input id: mailserver-version attributes: label: DMS version description: On which version (image tag) did you encounter this bug? placeholder: v10.1.2 validations: required: true - type: dropdown id: operating-system attributes: label: What operating system is DMS running on? options: - Linux - macOS (not officially supported) - Windows (unsupported) - Other (unsupported) validations: required: true - type: input id: operating-system-version attributes: label: Which operating system version? placeholder: e.g. Debian 11 validations: required: true - type: dropdown id: isa attributes: label: What instruction set architecture is DMS running on? options: - x86_64 / AMD64 - ARM64 / ARM v8 (and newer) - ARM v7 - Other (unsupported) validations: required: true - type: dropdown id: container-orchestrator attributes: label: What container orchestration tool are you using? options: - Docker - Docker Compose - Podman (not officially supported) - Kubernetes (not officially supported) - Other (unsupported) validations: required: true - type: textarea id: important-environment-variables attributes: label: docker-compose.yml description: Show us your docker-compose.yml file or your equivalent "docker run" command. render: yml - type: textarea id: relevant-log-output attributes: label: Relevant log output description: Show us relevant log output here. You can enable debug output by setting the environment variable `LOG_LEVEL` to `debug` or `trace`. render: bash - type: textarea id: other-relevant-information attributes: label: Other relevant information description: If there is more, you can tell us here. Make sure to use Markdown formatting here. render: Markdown - type: checkboxes id: experience attributes: label: What level of experience do you have with Docker and mail servers? description: > **You are not obliged to answer this question**. We do encourage answering though as it provides context to better assist you. Less experienced users tend to make common mistakes, which is ok; by letting us know we can spot those more easily. If you are experienced, we can skip basic questions and save time. options: - label: I am inexperienced with docker - label: I am rather experienced with docker - label: I am inexperienced with mail servers - label: I am rather experienced with mail servers - label: I am uncomfortable with the CLI - label: I am rather comfortable with the CLI - type: checkboxes id: terms-code-of-conduct attributes: label: Code of conduct description: By submitting this issue, you agree to follow [our code of conduct](https://github.com/docker-mailserver/docker-mailserver/blob/master/CODE_OF_CONDUCT.md). options: - label: I have read this project's [Code of Conduct](https://github.com/docker-mailserver/docker-mailserver/blob/master/CODE_OF_CONDUCT.md) and I agree required: true - label: I have read the [README](https://github.com/docker-mailserver/docker-mailserver/blob/master/README.md) and the [documentation](https://docker-mailserver.github.io/docker-mailserver/edge/) and I searched the [issue tracker](https://github.com/docker-mailserver/docker-mailserver/issues?q=is%3Aissue) but could not find a solution required: true - type: input id: form-improvements attributes: label: Improvements to this form? description: If you have criticism or general feedback about this issue form, feel free to tell us so we can enhance the experience for everyone. validations: required: false