From af09db6648b2bbb13b7364f39b9cf76d482cdfb2 Mon Sep 17 00:00:00 2001
From: Brennan Kinney <5098581+polarathene@users.noreply.github.com>
Date: Thu, 24 Aug 2023 02:56:24 +1200
Subject: [PATCH] ci: `question.yml` - Clarify that the issue tracker is not
 for personal support (#3498)

* ci: Revise `question.yml` to better clarify the issue tracker is not for support queries

Users have been making low effort reports (_bypassing the dedicated form_) through this alternative that is intended for addressing other concerns related to the project - not troubleshooting user problems.

When a user does not want to put the effort in of a full bug report (_and following our debug docs tips that it refers them to_), they should be using the Github Discussions page which provides the same free-form input, but should not require attention of project devs (contributors / maintainers).

---

The markdown rendered field above the "Description" input field didn't seem too relevant for this template. I've opted for a markdown comment (so it won't render if kept) into the input field with hopes that'll be more visible to the readers attention.

* chore: Fix typo
---
 .github/ISSUE_TEMPLATE/question.yml | 19 ++++++++-----------
 1 file changed, 8 insertions(+), 11 deletions(-)

diff --git a/.github/ISSUE_TEMPLATE/question.yml b/.github/ISSUE_TEMPLATE/question.yml
index 7a743511..e94062e0 100644
--- a/.github/ISSUE_TEMPLATE/question.yml
+++ b/.github/ISSUE_TEMPLATE/question.yml
@@ -1,18 +1,10 @@
 name: Other
-description: Miscellaneous questions and reports
+description: Miscellaneous questions and reports for the project (not support)
 title: 'other: '
 labels:
   - meta/help wanted
 
 body:
-  - type: markdown
-    attributes:
-      value: |
-        Markdown formatting can be used in almost all text fields. The description will tell you if this is not the case for a specific field.
-
-        Be as precise as possible, and if in doubt, it's best to add more information that too few.
-
-        ---
   - type: dropdown
     id: subject
     attributes:
@@ -21,8 +13,7 @@ body:
         - I would like to contribute to the project
         - I would like to configure a not documented mail server use case
         - I would like some feedback concerning a use case
-        - I have questions about TLS/SSL/STARTTLS/OpenSSL
-        - Other
+        - Something else that requires developers attention
     validations:
       required: true
   - type: textarea
@@ -31,3 +22,9 @@ body:
       label: Description
     validations:
       required: true
+    value: |
+      <!---
+      Please do not use this form to bypass doing a proper bug report.
+      The issue tracker is for anything relevant to the project itself, not individual support queries.
+      If you don't want to fill out a bug report, please ask support questions at our community discussions page: https://github.com/orgs/docker-mailserver/discussions
+      -->